Shipping policy
Shipping Policy
Thank you for visiting and shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipping Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. We will notify you by email if there will be a significant delay in shipment.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location and chosen shipping method.
Typical delivery timeframes:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Note: Delivery delays may occasionally occur due to weather, carrier issues, or holidays.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
The tracking number will be active within 24 hours.
4. Shipping Addresses
Please ensure your shipping address is correct before placing the order.
We are not responsible for orders shipped to incorrectly provided addresses.
5. International Shipping
At this time, we [do not offer international shipping] / [do ship internationally – fees and delivery times vary by country].
Please contact us directly for international order inquiries.
6. Damages or Lost Packages
We are not liable for any products damaged or lost during shipping.
If your order arrives damaged, please contact the shipment carrier to file a claim.
Save all packaging materials and damaged goods before filing a claim.
7. Contact Us
If you have any questions about this Shipping Policy, please contact us:
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Phone: (972) 345 9982
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Email: MTorralbaBP@outlook.com
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Address: 4928 Eyrie Ct, Grand Prairie, TX 75052