Refund policy
Return and Refund Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return:
-
The item must be unused and in the same condition that you received it.
-
The item must be in the original packaging.
-
You must provide the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping Costs
-
You will be responsible for paying for your own shipping costs for returning your item.
-
Shipping costs are non-refundable.
-
If you receive a refund, the cost of return shipping may be deducted from your refund.
Non-returnable Items
Some types of goods are non-returnable (e.g. perishable goods, customized products, or digital downloads).
Please contact us before returning to confirm eligibility.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
-
Phone: (972) 345 9982
-
Email: MTorralbaBP@outlook.com
-
Address: 4928 Eyrie Ct, Grand Prairie, TX 75052